- Sellers may remove reserve prices at any time during the bidding process. All bids are binding and placed with the intent to purchase.
- No warranties are given or implied at any time for any reason.
- It is the buyer’s sole responsibility to research, inspect, and investigate any vehicle prior to bidding. Buyers agree not to rely on any information provided by Autura — including year, make, model, VIN, mileage, odometer readings, title status, condition, damage, images, or presence of parts such as keys or catalytic converters. Autura is not responsible for mileage/odometer discrepancies, missing parts, or whether a vehicle meets local emissions or safety requirements.
- ALL SALES ARE FINAL. ALL VEHICLES ARE SOLD AS-IS. NO REFUNDS.
- Full payment for all vehicles must be completed online within 24 hours to receive the required gate code(s) for pickup. No exceptions.
- Buyers who do not submit full payment within 24 hours will be charged a $50 remediation fee and granted an additional 24 hours to pay the full balance plus the fee. Failure to do so results in an automatic bidding ban.
- ACH payments take 3 to 5 business days to clear, and in some cases 7+ business days. Gate codes are released only after payment has fully cleared. If this timing conflicts with the pickup window, contact Autura support to make arrangements.
- Debit/credit card payments incur a 3% processing fee; gate codes are released immediately upon payment.
- Please read all auction terms and conditions before bidding.
Documentation details
Documentation included with the purchase varies by vehicle. See the individual vehicle listing for details.
Fee details
Winning bids are subject to auction fees. Additional fees may apply and vary by vehicle; refer to the individual listing for details.
Pick-up instructions
- Pickup window: Monday-Friday, 8:00 AM-4:00 PM CT.
- The Tuesday immediately following the auction is the final pickup deadline. Vehicles not paid in full and picked up by 4pm that Tuesday will be forfeited, including the purchase deposit, and the auction purchase will be voided. No refunds, no exchanges, no exceptions.
- Pickup is by appointment only. Please call at least one hour in advance so lot managers have time to prepare your vehicle for pickup
- What to bring: a valid government-issued ID, proof of full cleared payment, and your gate code. Unregistered vehicles must be removed by tow truck or trailer, or with a valid dealer plate or moving permit.
- Vehicles may be removed from the premises only by a licensed driver, or by trailer or tow truck.
- Buyer acknowledges that removal of an unregistered vehicle without a tow truck, dealer plate, or moving permit is unlawful and subject to penalties applied by law enforcement.
- Facility contact: (972) 620-0420 · lbrenizer1@vmsolutions.com